Privacy Policy

NISSAN OF WINDSOR.

Your privacy is important to Nissan of Windsor. (referred to as “we” or “us” in this policy) and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about Nissan of Windsor’s privacy policies.

Personal Information:

Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number, or business facsimile number. It also does not include your home address and telephone number if these are published in a telephone or other directory.

Accountability:

We are responsible for the personal information under our control and we have designated our Accounting Manager who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact our Accounting Manager, you can do one of the following:

What Personal Information do we Collect?

When you purchase, finance or lease a vehicle from us, or when you have us service or repair a vehicle or purchase or lease other products or services from or through us or if you participate in one of our surveys, contests or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect some or all of the following personal information:

  • your name, address and telephone number
  • e-mail address and facsimile number
  • your occupation
  • information about your driving habits (such as preferred car size, colour, type of vehicle, kilometres driven annually, etc.)
  • information about your existing vehicle(s) and any trade-in
  • details of your vehicle and its service history
  • your driver’s licence number
  • the name of your insurance company and agent
  • your insurance policy number and details about your insurance coverage
  • similar information about other members of your family
  • your language preference
  • your date of birth and/or the date of birth of other members of your family
  • your social insurance number and/or the social insurance number of other members of your family.
  • financial and credit information about you and/or other members of your family (specific information is set out in the application for credit forms)
  • the principal amount of your loan, interest and repayment schedule
  • health information if you are applying for life, health, disability or accident insurance
  • the amount of any life, health, disability or accident insurance and details of that insurance

Provision of your Social Insurance Number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

The Security of your Personal Information is Important to Us:

Your personal information is used by us only for the purposes identified below and access to your personal information is limited to those employees of Nissan of Windsor who need to have access to it.

How do we use your Personal Information?

Your personal information may be used by us to provide products and services to you such as: to obtain a licence for your vehicle, to obtain a credit report if you are financing or leasing your vehicle, to obtain appropriate financing of your vehicle for you, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services which we think will be of interest to you.

Sometimes we have to Share your Personal Information with Others:

We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as the manufacturer of your vehicle and its related companies, the providers of products or services relating to your vehicle, credit reporting agencies, financial institutions or finance companies, your insurance agent or company and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information where we are required or permitted by law to do so.

How Long do we keep your Personal Information

We retain your personal information as long as we believe that you are still the owner of the vehicle. If the information relates to the financing or lease of the vehicle, we retain personal information relating to the financing or lease arrangements as long as those arrangements are in place. If the information relates to the service or repair of your vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use of your Personal Information?

Most of the personal information which we collect is necessary for us to sell or lease you your vehicle, to provide products and services related to the vehicle, assist you in the financing or lease of your vehicle or to provide service to your vehicle and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to sell you the vehicle, to provide products and services related to the vehicle, assist you in arrangements for financing or leasing or to provide servicing to your vehicle. If you do not want us to use or disclose your personal information in a particular way, please contact our Accounting Manager as described above and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information. If you do not want to receive marketing materials from Nissan or for more information on its privacy policy, please contact Nissan at 1-800-387-0122.

You can Request Access to Your Personal Information:

You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate be corrected. If you wish to access your personal information you should contact our Accounting Manager who will be pleased to assist you.

Questions? Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Nissan of Windsor please contact our Accounting Manager as set out at the beginning of this policy and we will try to address your concerns.

Nissan Of Windsor is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Nissan Of Windsor Web site and governs data collection and usage. By using the Nissan Of Windsor website, you consent to the data practices described in this statement.

Collection of your Personal Information:

Nissan Of Windsor collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Nissan Of Windsor also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Nissan Of Windsor. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Nissan Of Windsor for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Nissan Of Windsor Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Nissan Of Windsor public message boards, this information may be collected and used by others. Note: Nissan Of Windsor does not read any of your private online communications.

Nissan Of Windsor encourages you to review the privacy statements of Web sites you choose to link to from Nissan Of Windsor so that you can understand how those Web sites collect, use and share your information. Nissan Of Windsor is not responsible for the privacy statements or other content on Web sites outside of the Nissan Of Windsor and Nissan Of Windsor family of Web sites.

Use of your Personal Information:

Nissan Of Windsor collects and uses your personal information to operate the Nissan Of Windsor Web site and deliver the services you have requested. Nissan Of Windsor also uses your personally identifiable information to inform you of other products or services available from Nissan Of Windsor and its affiliates. Nissan Of Windsor may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Nissan Of Windsor does not sell, rent or lease its customer lists to third parties. Nissan Of Windsor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Nissan Of Windsor may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Nissan Of Windsor, and they are required to maintain the confidentiality of your information.

Nissan Of Windsor does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Nissan Of Windsor keeps track of the Web sites and pages our customers visit within Nissan Of Windsor, in order to determine what Nissan Of Windsor services are the most popular. This data is used to deliver customized content and advertising within Nissan Of Windsor to customers whose behaviour indicates that they are interested in a particular subject area.

Nissan Of Windsor Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nissan Of Windsor or the site; (b) protect and defend the rights or property of Nissan Of Windsor; and, (c) act under exigent circumstances to protect the personal safety of users of Nissan Of Windsor, or the public.

Use of Cookies:

The Nissan Of Windsor Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Nissan Of Windsor pages, or register with Nissan Of Windsor site or services, a cookie helps Nissan Of Windsor to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Nissan Of Windsor Web site, the information you previously provided can be retrieved, so you can easily use the Nissan Of Windsor features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Nissan Of Windsor services or Web sites you visit.

Security of your Personal Information:

Nissan Of Windsor secures your personal information from unauthorized access, use or disclosure. Nissan Of Windsor secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement:

Nissan Of Windsor will occasionally update this Statement of Privacy to reflect company and customer feedback. Nissan Of Windsor encourages you to periodically review this Statement to be informed of how Nissan Of Windsor is protecting your information.

Contact Information:

Nissan Of Windsor welcomes your comments regarding this Statement of Privacy. If you believe that Nissan Of Windsor has not adhered to this Statement, please contact Nissan Of Windsor at privacy@nissanofwindsor.com

We will use commercially reasonable efforts to promptly determine and remedy the problem.